How to Share Products or Services with Customers in Whatsapp

How to share products or services with customers in Whatsapp

Business WhatsApp allows sharing products and service catalogs with customers in the chat section.

The Business WhatsApp catalog allows businesses to display the goods or services they provide, which can help in making sales. Since the catalog launched last year, it has become a popular way for people to connect to a business on WhatsApp. In fact, almost every month more than 40 million people view a business catalog on WhatsApp.

Catalog links are available globally in Business WhatsApp and businesses can share them with their audiences.

Step by Step How to share products or services with customers in Whatsapp

Share your Products and service catalog in chat and group chat

1. Open a chat in the Business WhatsApp app
2. Click the attachment icon next to the text field.
3. After that, click Catalog
4. Tap Send all catalog items at the top.

Share products or services in a chat or group chat

1. Open a chat in the Business WhatsApp app.
2. Click the attachment icon next to the text field.
3. After that, click Catalog.
4. Select the specific products and services you wish to share.
5. Click to Send.

Share the entire Product and Service Catalog through Catalog Manager

1. Open the Business WhatsApp app
2. Go to Settings, and click to Business Tools, then Catalog
3. After visiting the catalog manager, click on the link icon in the top right.
4. Then, by choosing the entire catalog and with your contact and potential buyer

• Send Link via Business WhatsApp: You can share the catalog link with others on WhatsApp.
• Copy Link: copies the link
• Share Link: Share catalog on email or other messaging apps

Share a specific product or service through Catalog Manager

1. Open the Business WhatsApp app
2. Go to Settings, and click to Business Tools, then Catalog
3. After visiting the catalog manager, select the item you wish to share. Click on the link icon in the top right.
4. Then, by choosing a specific item in your catalog, with your contact and potential buyer

• Send Link via Business WhatsApp: You can share the catalog link with others on WhatsApp.
• Copy Link: copies the link
• Share Link: Share catalog on email or other social media channels.

Note: You cannot customize the catalog and products and services before sharing the links as the links are generated automatically.

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